Outside of England

Wales - SNAP Cymru

SNAP Cymru provides information, advice and support to parents, children and young people (0-25), who have, or may have, special educational needs or disabilities. Our advice is impartial, confidential and free and is provided through our All Wales helpline, website and our specialist casework service.

We give independent advice on legislation, local and national policy across Education, Health and Care, SEN support, Statutory Assessment, Appeals and Tribunals. We offer casework support for meetings with professionals, mediation, complaints and appeals.

SNAP Cymru is a registered Welsh Charity (Charity no: 1027599)

Opening hours:
9:30 - 4:30

0845 120 3730



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Scotland - Enquire

Enquire is the Scottish advice service for additional support for learning.

If you feel a child or young person needs extra help to get the most from their learning and are unsure what to do, we can help you. We have lots of practical advice and information about the education and additional support needs system in Scotland.  Enquire will explain how the system may relate to your situation and advise you on possible ways forward.

How to find our advice and information

If you need advice, call or email our helpline. Visit the Information section to read, download or order our guides and factsheets. If you don’t know who to contact in your Council, see the Local Authorities page. If you are looking for local information visit Find a Service.


Northern Ireland - The Special Educational Needs Advice Centre (SENAC)

SENAC is a regional charity set up in 2003. We provide independent advice and advocacy on behalf of children and young people with disabilities and special educational needs (SEN) attending schools in Northern Ireland up to the age of 19 years.

We offer free independent advice and information to parents and carers on all aspects of the statutory framework of SEN provision in Northern Ireland.