Information Advice and Support​ provider:

Hampshire SENDIASS

Description of service offered:

The Hampshire service offers the following-

  • a confidential telephone helpline service
  • a website where parent carers can access information about our service and a range of resources relating to educational issues
  • one to one support by telephone or email, or by visiting you
  • listen to your views and concerns, and help you to explore your options
  • help you to understand your child’s rights around education
  • help you discuss your child with their school, the Local Authority and other agencies so that your concerns about your child are heard
  • help you to express your views in writing and at meetings
  • explain jargon and help you to understand complicated forms and documents
  • support you through the statutory assessment process towards an Education Health and Care Plan (EHCP)
  • general written information about educational matters relating to SEND
  • access to a trained volunteer Independent Parental Supporter (IPS)
  • information about other agencies and organisations who may be able to support you
  • offer presentations to support groups

Opening hours:

Monday to Friday, 9.00am - 5.00pm, 
Answerphone available for out of hours or if we are unable to take your call during office hours.


Basepoint Business Centre
1 Winnall Valley Road
SO23 0LD


0808 164 5504