SEND Information Resources

These resources have been developed for use by services providing information, advice and support under the SEND Code of Practice 0-25, and are primarily aimed at parents and carers.

They are intended to help IAS Services meet the Quality Standards for IASS, in particular 3.1, 3.3 and 3.4.

This first batch of resources covers the 9 topics listed below:

A Glossary is provided; this Glossary builds on the one included in the DfE Parent’s Guide to the Code.

These information resources have been considered by:

  • a reference group that included IAS Services from across the country
  • a parents’ reference group, including more than 20 IAS Service users from 7 different services

We believe that the materials are accurate and impartial. We have endeavoured to make them as accessible as possible (given the complexities of the legislation and statutory guidance). 

The development of these information resources was based on 7 principles. We strongly recommend that the same principles should underpin all information resources provided by IASS.

The information resources we have developed complement the SEND Code and the DfE Parents' Guide. Some of the differences between the information resources and the DfE Parents' Guide are that these information resources:

  • can be tailored for your service. You can add your own logo, service contact details, links to your Local Offer, your Parent Carer Forum, local services etc
  • can be added to or adapted. So you can add wording, visuals, links etc that are relevant to parents living in your LA area
  • the level of detail provided is generally more than that provided in the Parents' Guide - but less than in the Code 
  • you can use each resource independently, providing service users with the information that is most relevant to them - e.g. through a range of leaflets on different topics 
  • you can use the wording for printed materials, web pages or other media.

At the start of each information resource is some summary data. This shows the version number and date of the resource, readably statistics etc. This part is for your background information and is not intended for parents. The readability statistics are derived from WORD. If you would like to find out more about readability measures you can do so on websites such as or 

The remainder of the information resource can be cut and pasted. We recommend that any information resources you produce include the date that they were published.

Wording in bold is explained in the Glossary. We recommend that versions of these information resources used on websites should link electronically to the Glossary definitions.

Wording in bold green indicates a nationally available resource, such as the Code itself. The green text needs to be replaced by a hyperlink or the title of the appropriate resource followed by the http address. We recommend that versions of these information resources on websites should hyperlink electronically. A list of relevant national hyperlinks for each information resource is provided. 

Wording in bold orange indicates a resource that should be available locally. The orange text needs to be replaced by a hyperlink or the title of the appropriate resource followed by the http address. We recommend that versions of these information resources on websites should hyperlink electronically.

Members of the IASS Network are free to adapt the information resources to suit your needs. However we would ask you to be careful about altering the wording. The current wording has been checked for accuracy, accessibility and impartiality. As such we believe it meets the requirements of the Quality Standards for IAS Services. You would need to be certain that any changes you make to the existing text would also do this. However you may want to supplement the text, or produce additional materials, in order that local information is included. You will certainly want to work on layout, use of colour, etc to suit your house style. 

We will be keeping the information resources under review. In the meantime we would welcome any feedback on how you use them and any improvement suggestions you may have.  

We plan to release a second batch of information resources at some point. These may include:

  • SEN support in early years settings
  • Post 16 - what’s new in the legislation
  • EHC plan reviews
  • Making your written contribution

All the above resources are primarily intended for parents and carers.

These resources were developed specifically for exclusive use by IAS Services, and so we would not expect local authorities, or any other organisations, to be using them other than for this purpose.