Family Lives know that many people play active roles in raising children, from dads and mums, grandparents, stepparents and non-resident parents.
Their role is to support all of you to achieve the best relationship possible with the children that you care about, as well as supporting parenting professionals. Family Lives believe that happy children come from happy families and currently support families to improve the outcomes for over 1 million children each year.
Family Lives recognise that the best way to support families is to provide professional, non-judgmental support and advice in a way that all members of the family can freely access. They provide this through a 24 hour helpline, extensive advice on their website, live chat services, befriending services, and parenting/relationship support groups. Nearly all of the services are accessible at no charge to parents and you can contact them 365 days a year.
People contact them about all aspects of family life including child development, issues with schools and parenting/relationship support. They also respond when life becomes complicated and provide support around family breakdown, aggression in the home, bullying, risky teenage behaviour and mental health concerns of both parents and their children.